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Three Guest Expectations Every Hotel Should Meet

Staying in a hotel is one of life’s greatest luxuries, no matter whether you’re travelling for business or leisure. As a hotel guest, the chances are you have a list of expectations you’d like all hotels to meet to make sure your stay is worth it, including factors such as location, price and star rating. As a hotel owner, you need to make sure you’re aware of these popular guest expectations to keep your hotel ahead of the competition. Of course, there are some factors you simply cannot change, such as the location of your establishment. But, there are many expectations you can and should prioritise, such as:

Four steps you can take to ensure that your restaurant is a cut above the competition

When it comes to running a successful restaurant business, you’ll want to make sure that your customers are so happy with their experience that they want to come again, and bring their friends. But with so much competition in the world of hospitality, how do you ensure that your restaurant is a cut above your competitors?

How to make your restaurant greener

Are you looking to make your restaurant more environmentally responsible this year? Here are just a few tips on how to make that happen!

What you need to know before you start hosting outdoor events...

The great outdoors can make the most stunning and memorable setting for special occasions. Whether it’s a wedding, a birthday party, graduation, anniversary or retirement party, with the right preparation and insight, your outdoor venue can be the perfect event space for your guests.

Why napkins and tablecloths are more important to your restaurant than they might appear...

As a restaurant owner, you might not put napkins and tablecloths especially high up on your list of priorities. However, for those with an eye for detail, quality restaurant linen can actually make a big difference to your business.

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Johnsons Hotel, Restaurant & Catering Linen by Stalbridge is a trading name of Johnsons Textile Services Limited, registered in England and Wales with company number 00464645.

Registered office: c/o Johnson Service Group PLC, Abbots Park, Monks Way, Preston Brook, Cheshire, WA7 3GH.

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