Recently, we shared our top tips on how to offer your restaurant diners personalised service, but making hotel guests feel welcome is equally as important in the hospitality industry. Overnight guests want to feel like they’re staying in a home away from home, and whether they’re travelling for business or pleasure, making this a reality should be at the heart of your hotel’s ethos. Even if you manage a corporate hotel designed for business travellers, creating a warm and inviting atmosphere is sure to enhance their experience and make your establishment stand out. With this in mind, here are our top tips on how to offer your hotel guests personalised service.
As a hotel owner, you want your guests to have the best experience possible. From the lighting in each room right through to the feel of the towels, everything has to be just right - and this can take some time to perfect. When crafting the perfect hotel experience, it’s important to take housekeeping routines into consideration. Not only can a top-notch housekeeping plan ensure each and every room is alway sparkling clean, but it can help extend the lifespan of hotel fixtures and furniture too. Below, we share some helpful housekeeping tips and tricks for hotels.
If you manage a holiday home, whether it’s a quaint log cabin in the forest or a beachside chalet, you’ll know just how important it is to offer an exceptional guest experience. After all, this is what brings in business and encourages guests to visit time and time again.
If you own a holiday cottage, you’ll likely know just how important it is to make sure your property stands out from the crowd. With so many holiday homes to choose from all across the UK, how can you ensure guests choose to stay at your property rather than somewhere else? We’ve put together a few tips and tricks to make your holiday let stand out and ensure your guests continue to return.
Johnsons Hotel, Restaurant & Catering Linen by Stalbridge is a trading name of Johnsons Textile Services Limited, registered in England and Wales with company number 00464645.
Registered office: c/o Johnson Service Group PLC, Abbots Park, Monks Way, Preston Brook, Cheshire, WA7 3GH.
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