A great menu may impress your restaurant diners, but it’s the ambience that will keep them coming back time and time again! By focusing on the ambience of your restaurant and making sure your diners enjoy a memorable experience, you will quickly become a firm favourite amongst couples, families and groups of friends. Luckily, enhancing the ambience of your restaurant doesn’t have to be difficult. Just a few simple and cost-effective steps can be enough to boost your reputation and establish customer loyalty amongst your existing diners. Here are just some of our favourite tips!
Hotel reviews can be one of the most influential areas when it comes to gaining new and repeat customers. It’s generally accepted that the higher your hotel ranks, the more bookings you will receive and this could help you overtake your competitors. But, 5* reviews need to be earned before you can reap the rewards. So, what can you do to improve your customer reviews?
Your dream hotel guest will depend on the type of hotel you run. Perhaps you manage a luxury hotel that often attracts couples seeking a romantic getaway or maybe you run an affordable, child-friendly hotel popular amongst families. No matter the type of hotel you manage, you could be missing out if you haven’t found ways to make your establishment attractive to business travellers.
In the rush to seat customers, take orders and whip up delicious meals, it can be easy to focus too much on the bigger picture, rather than creating a unique experience for the people most important to your business. For you and your employees, days at work may simply roll into one. No matter how much you enjoy your job, the weeks can still pass by quickly! However, for your diners, eating in your restaurant isn’t just about food - it’s an experience.
The primary goal of every hotel manager is to impress their guests. Happy guests are loyal customers, so making sure every person who stays in your hotel leaves feeling relaxed and refreshed is vitally important to the success of your establishment. A key part of this is making sure your guests are satisfied with their bedroom, as this is the part of your hotel they will spend most of their time in.
Johnsons Hotel, Restaurant & Catering Linen by Stalbridge is a trading name of Johnsons Textile Services Limited, registered in England and Wales with company number 00464645.
Registered office: c/o Johnson Service Group PLC, Abbots Park, Monks Way, Preston Brook, Cheshire, WA7 3GH.
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