While delicious food will attract customers to your restaurant, the true secret to keep your guests coming back again and again is top customer service. There are lots of different reasons why customers don’t return to a restaurant, with poor customer service being one of the most common. To ensure that you offer only the best service and keep your customers as happy as possible, we’ve put together our top restaurant customer service tips.
After a long day, there’s nothing better than pulling back your fresh linen sheets and jumping into bed. This is your time to relax and unwind, allowing the world to melt away as you settle into a great night’s sleep. But, are you aware of just how important sleep really is? It’s one of - if not the - most important bodily functions, so it’s essential to make sure you’re getting a minimum of eight hours of sleep every night. Why? Here we discuss the benefits of having a great night’s sleep.
For restaurant managers and owners alike, maximising turnover of tables means more happy customers coming and going, busier staff and higher revenue for your business. There are lots of techniques you can implement in your restaurant to assist with table turnover. One aspect to focus on is the down time in between diners. By planning to minimising this, especially during busy times, you should see a positive impact on your business.
We know managing a hotel is a busy affair and it’s likely you don’t always find the time to step back and evaluate how things could be improved. So to help, we’ve put together this list to hopefully provide a fresh perspective to things.
As a restaurant owner, you might not put napkins and tablecloths especially high up on your list of priorities. However, for those with an eye for detail, quality restaurant linen can actually make a big difference to your business.
Johnsons Hotel, Restaurant & Catering Linen by Stalbridge is a trading name of Johnsons Textile Services Limited, registered in England and Wales with company number 00464645.
Registered office: c/o Johnson Service Group PLC, Abbots Park, Monks Way, Preston Brook, Cheshire, WA7 3GH.
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