While delicious food will attract customers to your restaurant, the true secret to keep your guests coming back again and again is top customer service. There are lots of different reasons why customers don’t return to a restaurant, with poor customer service being one of the most common. To ensure that you offer only the best service and keep your customers as happy as possible, we’ve put together our top restaurant customer service tips.
When it comes to the food in your restaurant, presentation is everything. Many chefs often overlook plating because they are more concerned about the taste of their food or simply because they’re too busy to dedicate time to presentation. However, creative and thoughtful food presentation can tempt diners to try a certain dish and enhance their overall experience. Below, we share our top four food presentation tips and tricks.
For restaurant managers and owners alike, maximising turnover of tables means more happy customers coming and going, busier staff and higher revenue for your business. There are lots of techniques you can implement in your restaurant to assist with table turnover. One aspect to focus on is the down time in between diners. By planning to minimising this, especially during busy times, you should see a positive impact on your business.
As the age old saying goes ‘clothes maketh the man’... Or woman, of course. Perhaps, for this blog we should change it to ‘clothes maketh the chef’. It’s so important that your kitchen staff are dressed appropriately and professionally when they’re at work in your restaurant or hotel.
When it comes to running a successful restaurant business, you’ll want to make sure that your customers are so happy with their experience that they want to come again, and bring their friends. But with so much competition in the world of hospitality, how do you ensure that your restaurant is a cut above your competitors?
Johnsons Hotel, Restaurant & Catering Linen by Stalbridge is a trading name of Johnsons Textile Services Limited, registered in England and Wales with company number 00464645.
Registered office: c/o Johnson Service Group PLC, Abbots Park, Monks Way, Preston Brook, Cheshire, WA7 3GH.
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