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Four Essentials Every Hotel Bathroom Needs

Four Essentials Every Hotel Bathroom NeedsFour Essentials Every Hotel Bathroom Needs

The bathroom in a hotel is just as important as the main room itself. In addition to a comfortable, clean and stylish room, it’s important to pay attention to the bathroom and ensure that it has everything that your guests need - from the right lighting to thick, fluffy towels. Below, we take a look at four essentials every hotel bathroom needs.

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Posted: February Fresh thinkingHotel LinenProducts

Customer Satisfaction 2019

Customer Satisfaction 2019Customer Satisfaction 2019

We scored 88% for Customer Satisfaction. Each year we strive to provide consistent world class, customer service. Read more to find out our best ever results from our 2018 Customer Satisfaction Survey.

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Posted: February CustomersStaff

How to Take Proper Care of Your Hotel Bed Linens

How to Take Proper Care of Your Hotel Bed LinensHow to Take Proper Care of Your Hotel Bed Linens

Staying in a hotel can be a luxury experience, whether you’re away on business or on holiday, a good hotel should create a home away from home. It’s important that you make a good first impression which includes having comfortable hotel rooms with fresh linen, a hygienic bathroom and other facilities you may need. Nobody wants to sleep in dirty linen, in fact, this could result in very unhappy guests. The price of your hotel stay should be reflected in the entire experience that your guests will receive, such as the quality of your linen and how this creates the perfect atmosphere for their stay. So, how should you take care of your hotel linen? Read on for all you need to know.

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Posted: February Fresh thinkingHotel LinenLinen Hire

Restaurant Customer Service Tips

Restaurant Customer Service TipsRestaurant Customer Service Tips

While delicious food will attract customers to your restaurant, the true secret to keep your guests coming back again and again is top customer service. There are lots of different reasons why customers don’t return to a restaurant, with poor customer service being one of the most common. To ensure that you offer only the best service and keep your customers as happy as possible, we’ve put together our top restaurant customer service tips.

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Posted: February Linen HireProductsRestaurant

How to Create the Perfect Honeymoon Suite

How to Create the Perfect Honeymoon SuiteHow to Create the Perfect Honeymoon Suite

Honeymoon suites and wedding suites are just one of the luxurious features that hotels can offer you for your wedding. Unlike normal rooms, honeymoon suites are designed with newlyweds in mind, including added extras such as a hot tub, complimentary drinks, beautiful views and high-quality furnishings. So, how can you create an amazing honeymoon suite in your hotel? Read on to learn about our top tips.

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Posted: February Fresh thinkingHotel Linen