Questions You Should be Asking Your Hotel Bedding Supplier

Working with a company to provide and launder high-quality hotel bedding linen can lead to significant improvements in efficiency. The quality of bed linen can make a significant difference to the customer experience when staying at a hotel. This is why utilising the services of an experienced hotel bed linen supplier can provide a cost-effective route to ensuring that a high standard is maintained in this aspect of the customer experience. 

There are a number of important questions that you can ask to help determine which hotel bedding linen supplier you should work with. These include questions on industry experience, customer service, linen quality and different options for purchasing or hiring linen. A clear set of questions can also help provide confidence that a hotel linen supplier can provide the best service for your hotel business. 

The Importance of Working with a Reliable Hotel Laundry Supplier

One of the benefits of working with a company that provides linen for hire alongside laundry services is the flexibility offered. With changing industry demands it is often important to be able to adjust quickly. Alongside improvements in efficiency, this is one of the reasons why linen for hire services are a popular option for hotel businesses.

Working with a high-quality bed linen company can have a significant impact on a hotel business’s efficiency. Efficiently providing and laundering a stock of high-quality linen products allows businesses to focus on other aspects of running a hotel. 

If a hotel has a restaurant then it can often make sense to work with a linen company that can provide services relating to chef uniforms and table linen. In addition to providing high-quality hotel bedding available for hire, Johnson’s Stalbridge Linen Services is also experienced in providing products and services to restaurants and professional kitchens.

Now that we understand why it’s so essential to work with a reliable hotel linen company, let’s take a look at the main questions to ask your potential suppliers.

What Linen Can You Provide?

For a hotel to provide a high-quality customer experience it is important that there is a range of high-quality linen items available in rooms as well as throughout a hotel. In addition to bed linen, it is important that there is a sufficient stock of bath robes and towels available. Often hotel linen suppliers will also have a range of design, material and size options for hotel pillowcases and duvet covers. 

With a range of options for sizes and designs, choosing to hire hotel bedding linen can provide the option to make changes to bedding without needing to purchase new stock.

Are You Committed To Sustainability?

When your hotel business has a clear vision for sustainability it is important that companies you work alongside also share a clear commitment to sustainable business practices. 

Johnson’s Stalbridge Linen Services has demonstrated a clear commitment to sustainability in ‘The Johnson’s Way’, our strategy for a sustainable approach to business. We believe that there are opportunities for a sustainable approach across all aspects of business which is why we focus on taking an integrated approach to sustainability throughout our business strategy.

Should I Buy Hotel Linen Or Choose Linen For Hire?

There are a number of considerations when choosing to buy or hire hotel linen. Hiring linen can provide a more flexible option as the requirements of a business change and evolve over time. This can also be a good option if linen is hired from a company that provides a laundry service for linen saving time and costs. 

By utilising a laundry service it is possible to streamline a hotel business as it will reduce the need for resources to clean linen within the hotel. Working with a company that provides flexible contract options in terms of linen supplies provides the option to make adjustments much more easily than if stock is purchased.

What Areas Do You Deliver To?

When choosing a linen supplier it is important that delivery and collection can be carried out efficiently and cost-effectively. Ensuring that a linen supply company has the coverage to deliver to your hotel sites ensures that this company is the best fit for your business. 

Johnson’s Stalbridge Linen Services has a number of depots based in different areas throughout the UK providing significant coverage.

What Quality Control Measures Are In Place?

It is crucial for bed linen hire and laundry companies to establish clear quality control measures to ensure that the services provided meet the high standards required in the hospitality industry. Discussing the quality control checks that are in place can help provide confidence that a company will deliver a consistently high-quality service. 

Working with an experienced hotel laundry service company ensures that hotel bedding is of a pristine quality helping to deliver a five star experience every time.

Can You Collect Linen From My Business?

To ensure that the service your company is receiving provides the biggest benefits in efficiency it is important that a company can collect linen from your business. It can be worth asking whether a company provides similar services to hotel businesses in the same area to ensure that delivery and collection can be carried out efficiently. 

The frequency of collection can impact on costs so it is often useful to discuss the demands of your business when discussing services with hotel bedding suppliers

How Long Can I Rent Linen For?

Working out the different options for linen rental contracts can provide a useful idea of how a linen rental company can work together with your business. One of the most important considerations in linen rental for hospitality businesses is flexibility. With differing demands on hotel businesses at different times of the year, it can make a real difference to have the option to increase or reduce the amount of linen that is required to be rented. 

Discussing factors such as rental period, costs and customer service can often be useful in understanding how a company’s services can fit with your business operations.

What Is Your Bed Linen Made From?

One of the biggest factors in a hotel experience is high-quality bed linen. It is important that the materials used are comfortable, soft and breathable to maximise the comfort of guests. 

There is a wide range of high-quality bed linen materials that are chosen by different commercial linen suppliers so it can be useful to ask what options are available and discuss the reasons why the chosen materials are a good choice for a hotel business.

How Does Your Service Work?

There can be a significant difference between services offered by different hotel bedding suppliers so it can be a helpful step to ask how the service will work. 

Some important questions can relate to the frequency of collections and deliveries, the availability of additional hotel bedding if necessary and the customer service that is provided. Establishing whether a company works with similar clients in your sector can help to determine whether the services they offer can help your business.

How Can A Hotel Laundry Service Improve Efficiency?

One of the main factors in selecting a hotel bedding supplier to improve efficiency is industry experience. With significant experience delivering a service to similar clients, a linen hire company will have identified the needs of the sector and streamlined the service to meet these needs. Hiring linen avoids the costs associated with purchasing linen and also increases flexibility. 

A laundry service company also removes the need to hire staff to launder clothes and frees up space on the hotel’s site. There is also a benefit in working with a company that provides specialist services. This ensures that laundry services are carried out cost-effectively using specialist equipment to ensure a high-quality end product.

Hotel Laundry Services You Can Count On

Johnson’s Stalbridge Linen Services are experienced in providing and laundering high-quality hotel linen. With a range of options for pillowcases, sheets and duvets from single to super king sizes we also offer a range of high-quality bath robes and towels. 

We also provide a wide range of products and services for kitchens and restaurants. If your hotel is a restaurant we can provide a range of high-quality chef uniforms and table linen. Our service includes rigorous quality control checks to ensure that our experienced team consistently delivers services at a high standard.

Although our Head Office is based in Dorset, we have multiple sites located throughout Britain - including Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, London, Manchester and Torquay - enabling us to provide an efficient service for our customers no matter where they are. 

To discuss the ways in which our services can help your hospitality business, get in touch today.