Area Service Manager - South East

Area Service Manager

 

South East England Region – to include CR, TN, CT, ME

 

Johnsons Stalbridge are seeking an experienced Area Service Manager to join our busy field-based service team. Successful applicant will be expected to live on or very near the advertised area.

Amongst other tasks, the key duties will include (but not be limited to):

-Manage and deal with customer queries/requests that arise with the customer base working closely with the internal Customer Service Advisors

-Maintain computer held information using appropriate CRM system

-Carry out any non-scheduled calls, as required, by the customer or the business

-Document all customer calls made on agreed paperwork

-Submit monthly activity reports in line with business requirements

-Monitor customer stock holdings ensuring appropriate charges are submitted at all times

-Maximise revenue generation from stock audits

-Visit new and terminating customers within agreed timescales.

 

A full clean UK driving licence is essential .

 

Additionally, the successful candidate must be able to demonstrate :

-Excellent communication skills

-The ability to build and maintain good relationships with customers

-The ability to work effectively with other internal departments

-Excellent admin skills and the ability to prepare detailed and accurate reports and update systems

-A flexible and adaptable approach to work and problem solving

Apply Online Download Application Form